Q：Why does your eyelashes feel thinner than others' ?
A : Because we use new materials which it is softer than traditional ones, and it is more natural and comfortable to graft. It looks more visually.
Q: What should i do when my logistics information shows that the goods are always on the way?
A: Due to the large amount of goods transported by the logistics company, sometimes the logistics information has not been updated in time. Please leave message to us instead of open the dispute. We will contact the logistics company within 24 hours to give you a satisfactory answer.
Q: How to deal with the quality problems of the products?
A: Our factory has been engaged in the eyelash industry for more than ten years. There are special quality supervision departments and personnel. However, due to the large daily shipments, occasionally inspections and omissions may occur. If you have quality problems with eyelashes, please leave message to us instead of leaving bad feedback or opening dispute.We will give you a satisfactory answer in time according to the actual situation.
Q:What should i do if options don’t have the curl ,thickness or length that i want?
A: The options just listed the most popular sizes. We can also produce other specifications. So just leave us a message if you have special needs, and we will communicate with you within 24 hours to solve your inquiry.